About four minutes

The Front Door Check

Ten questions about how work reaches your shop. Not how it's supposed to reach it. How did it actually reach you last month? At the end you get one low case figure, the three places it comes from, and a plan in the order that pays.

Truth, math, or no deal.

First, so nothing here is generic

What's the name of your business?

Business reading connects a finding, an assigned first correction, and an unresolved ownership question. This conceptual graphic explains the reading; it is not a screenshot of the application's actual report layout.
What the four minutes buys you. The reading names what was found, the first correction with an owner and a review date, and what's still unknown. Your ten answers and three numbers produce the low case figure and the three places it comes from. This sketch shows the shape of it, not your report.

A number isn't a diagnosis

Respect the craft, then name the leak.

You didn't get here by being careless. You got here by working hard. And working hard is what kept you from watching the work itself. Every gap on this page is the price of an owner doing his own job.

Talk Owner to Owner